What Nual collects, and why

Overview

Nual is built to work with as little of your personal information as possible. You can use the entire app as a guest, with everything stored only on your own device. Creating an account adds cloud storage for your collection, which requires an email address and the photos and item details you choose to save.

Information we collect

• Account information — if you create an account, your email address and password (handled by our authentication provider, Firebase — Nual never sees or stores your raw password).
• Photos and item details — the photos you take of clothing, furniture, or other items, along with the category, condition, and recommendations Nual generates for them. If you're signed in, this is stored in your cloud collection; as a guest, it stays only on your device.
• Basic app usage — general, non-identifying technical information needed to keep the app running (for example, crash or error logs).

We do not collect your precise location, contacts, or browsing history, and Nual contains no advertising or ad-tracking.

How your photos are used

When you photograph an item, that image is sent securely to OpenAI's API to generate your keep/sell/donate recommendation, styling suggestions, and any AI-illustrated shop images. OpenAI processes this solely to return results to the app. Nual does not use your photos to train any AI model.

Third-party services we use

Guest mode

If you use Nual without creating an account, your collection is stored only on your device (nothing is uploaded to our servers). Photos are still sent to OpenAI at the moment you request an analysis, as described above.

Data sharing and sale

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes. Information is shared only with the service providers above, only as needed to make the app work.

Your choices

You can use Nual entirely as a guest to avoid creating any account data. If you have an account and want it and everything in it deleted, email us and we'll take care of it.

Children's privacy

Nual is not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

If this policy changes in a meaningful way, we'll update the effective date above. We'd encourage checking back occasionally.

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